With a career spanning over 25 years, Tom Erb has established himself as one of the recruiting profession’s top subject matter experts.
Tom is one of the most highly sought-after national speakers in recruiting, presenting to a variety of organizations including the American Staffing Association, National Association of Personnel Services, TechServe Alliance, Ohio HR Conference, and dozens of others.
Tom currently writes the monthly Recruiting Today column for ASA’s Staffing Success magazine. HR Examiner named Tom one of the Top 25 Online Influencers in Staffing.
Tom currently serves as chairman of the board for the National Association of Personnel Services (NAPS) and is a past chairman of ASA’s Professional-Managerial Section Council. Tom is a Certified Personnel Consultant (CPC) and Certified Staffing Professional (CSP).
It’s all About Engagement: How meaningful candidate conversations can transform your staffing business
So much time, money, and effort is focused on candidate attraction, yet little focus is spent on optimizing these relationships. In this session, Tom will talk about the importance of truly connecting with candidates and employees, and how to build long-lasting relationships that can propel your business to new heights. Topics will include:
- What is emotional intelligence and why is it a critical but often ignored skill
- How do candidates and employees want to interact with you and your team, and how to create messaging that most effectively engages them in different stages of the candidate/employee life cycle
- What specific activities are most impactful when engaging candidates and employees
- How to leverage different types of technology to enhance, automate, and drive meaningful interactions